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Q: Who uses collection agencies and why?
Q: How does using ACB reduce cost?
Q: What type of security features does ACB have to ensure our customers privacy?
Q: How will ACB Maximize recoveries?
Q: What type of collections do we handle?
Q: What makes ACB different?
Q: How important is customer service to ACB?
Q: Who uses collection agencies and why?
A: Collection agencies are used to recover outstanding receivables and reduce cost, therefore any firm or small business can acquire the help of a third party agency.
Q: How does using ACB reduce cost?
A: Using ACB will reduce your accounts receivable monthly budget by lowering the salaries, space, benefits and postage you spend on recovery. In addition, increases in recovery percentage means that our programs actually pay for themselves. Our low rates and large variety of custom programs are sure to increase your bottom line. See the new letter and cure program that can reduce your receivables by 90%
Q: What type of security features does ACB have to ensure our customers privacy?
A: Our firm understands that due to the nature of the industry it is imperative that all communications are secure. Our procedures and guidelines include encrypted emails, secured web pages and high-level security software. Our security procedures and guidelines don't end at our front door. Our third party vendors must adhere to our security policies to ensure that our client's and customers are well protected. ACB IS HIPAA COMPLIANT
Q: How will ACB Maximize recoveries?
A: Highly Trained Staff : Each member of our staff is highly trained in accounts receivable recovery and is armed with the latest advances in technology to insure that your receivables are recovered in a timely and professional manner. This commitment to training and technology is the foundation upon which ACB is built.
No Skimming : Many agencies target a small percentage of your accounts that they deem the most collectable, leaving the remaining untouched. This practice leaves the accounts that were most in need of a professional collection agency with no chance of recovery. At ACB we treat each and every account with the same high standard.
Professional Skip Services : ACB employs state of the art skip-tracing technology and a highly trained staff to locate debtors who are hard to find. Debtor Training : ACB believes that the ultimate goal of collections should be to educate the consumer, giving them the tools they need to end the cycle of delinquency.
Q: What type of collections do we handle?
A: Commercial, Retail and Medical. Retail accounts are those listed by one company against an individual consumer. Commercial accounts are those listed by one company against another company. Medical accounts are those listed by Hospitals or Billing firms. ACB handles all of these types of accounts.
Q: What makes ACB different?
A: "We are what we repeatedly do. Excellence, then, is not an act but a habit."
Q: How important is customer service to ACB?
A: ACB provides two CSQA (Customer Service/Quality Assurance) representatives per client. This insures our client's expectations are met and a live representative is always available to assist.
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Some of the services we specialize in but are not limited to are charity care, special projects, credit reporting, cure programs, letter campaigns, colletctions, skip tracing, and many more. Find out how ACB can help you.
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Are you a confident and experienced person in the area of medical insurance and/or Self-Pay collections. If you are then we want you to be part of the ACB team. Find out more about job openings and our requirments by clicking below.
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Through the 50 years of business ACB has always been a pioneer in the industry, with the latest technology and advanced strategy development. Find out what technology that ACB uses by following the link below
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ACB Receivables Management Inc is a modern collection agency operating in the United States Of America and has over 50 years of successful collection services. To find out what ACB Receivables is all about, click the link below.
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